Theframery Reviews

I like the style a lot, and they looked good when I first got them. After a few weeks though, the frames started feeling kind of flimsy. Maybe it’s just the pair I got, I’m not sure, but they don’t feel as sturdy as I expected.

I reached out to support and never got a single reply. i feel stupid for trusting them in the first place. I expected at least some kind of response, but it’s been complete silence

In the end, I did get the return sorted out, but it took way longer than it should have. The whole process was annoying and felt like it dragged on for no reason. I expected it to be simple, but it ended up being a frustrating experience

I reached out to support because there was an issue with my order, but the responses I got felt like the same copy-paste message over and over. Nobody was actually addressing what I was asking or helping me fix the problem. After going in circles, I ended up having to escalate the complaint just to get someone to take it seriously. Really frustrating experience.

My glasses prescription came out really accurate, and everything looks clear. It took me about a day to fully adjust, but now they feel great and I’m confident they got it right. The only thing I’d improve is the shipping speed, but overall it was a solid experience.

i mean, the glasses themselves were okay, but the box arrived looking rough and the packaging felt really cheap

I had to exchange my frames, and while the process did work out in the end, it took longer than I expected. Support was decent when they replied, but the updates weren’t very clear. I also felt like the whole thing was handled a bit carelessly, which made it more frustrating than it needed to be

They kept me in the loop and the replies were quick overall. For what I paid, I was happy with the service, though I wouldn’t have minded getting answers a little faster at times

I ordered a pair from Liingo and, to be fair, I’m kind of picky about how glasses fit. These just didn’t sit right on my face, so I ended up sending them back. I was expecting the usual long refund process, but the money was back on my card within a few days. No hassle, no annoying emails back and forth. I’m a little biased toward companies that make returns easy, so this definitely left a good impression on me.

I was hoping for more options, but most of the frames kind of looked the same to me. There just wasn’t enough variety in styles. When I asked about other choices, I felt like I kept getting passed around and nobody really took ownership of helping me find something that worked

I’m not sure if it was just my phone or the site itself, but finding frames took longer than I expected and the filters seemed to act a bit weird sometimes. Checkout did go through fine, but overall the site felt kind of clunky to use on mobile...

I tried the home try-on because it was made to sound super simple, but it didn’t really play out that way. The box took longer to show up than I expected, and a couple of the frames felt loose and already worn, like they’d been passed around a bunch before getting to me.

It was also harder than I thought to tell what actually looked good. The photos on the site didn’t match the frames in person, at least not for me, and I couldn’t help feeling like the whole setup was more about nudging me toward buying something than actually helping me compare options.

Sending everything back was more of a pain than it needed to be, too. Maybe this works great for other people, but for me it felt like a lot of little hassles dressed up as convenience. I wouldn’t bother using it again

My order was still processing after a full week, and I barely got any real update from them. I kept having to explain the situation over and over, which got really frustrating fast. I just wanted to know what was going on with my order.

Dealing with the insurance reimbursement was a mess. I never ended up getting it, which was really frustrating.

I used their measurement guide before ordering, and I still felt a little lost. Maybe it was just me, but some parts weren’t super clear, and then when the glasses arrived they felt a bit off anyway. They weren’t terrible or anything, I can still wear them, but I kept thinking the sizing help would’ve made the whole thing easier. Kind of frustrating, especially since that’s the part I was counting on.

I tried progressive lenses they never felt right. The reading area felt way too small, and anything off to the sides looked blurry when I was looking at a distance. I gave them about a week, but they just kept giving me headaches. For me, it felt like an unnecessary hassle and definitely wasn’t worth it.

I had a problem with my frames, so I reached out to warranty support. To be fair, they did replace them quickly once everything was sorted out. It took a couple of emails, which was a little annoying, but they were polite and helpful enough in the end.

The promo seemed like a good deal at first, but once I got to checkout, the price changed... frustrating, honestly.

Checkout was straightforward for me. The steps were clear, and I really liked that I didn’t have to create an account right away just to finish my order. One page took a little longer to load, which made me wonder if that might happen during busier times too, but it still went through without any real issue. Based on this order, I’d say the checkout process is generally easy and not much of a hassle.

I’m happy with my Liingo order overall. The try-on tool actually helped more than I expected, and the glasses looked pretty much like what I pictured when they arrived.
Shipping took a little longer than I was hoping, but I think I just ordered at a bad time. I also had to tweak the fit a bit, but for the price, it still ended up being a good experience.